What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide — name, contact information, and payment method details like your bKash or Nagad mobile number. We use this to verify your account, process deposits via Rocket or Nagad, and keep your wallet activity
-
1
accurate. We also collect device and session data automatically: your browser type, IP address, and pages visited. This helps us detect unusual login attempts and keep your account safe. We do not sell your personal data to third parties. Data shared with payment processors like bKash
-
2
is limited strictly to what is needed to complete your transaction. If you contact our support team, that conversation is logged so we can follow up properly. All data handling is subject to your local law and the eligible regions we serve. We hold your data
-
3
only as long as your account is active or as required by applicable rules — after that, we follow a defined retention schedule before deletion.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.